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FAQs
FAQs
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About Us Company Information Products Shopping Shipping Corporate Gifts

FREQUENTLY ASKED QUESTIONS
We want to make your shopping experience with DEAN & DELUCA as easy and pleasant as possible. Here are the answers to the questions our customers ask us most often.

About Usup_Arrow_gray

What is the history of DEAN & DELUCA?
Where are your retail stores located?
How do I request a catalog?

Company Informationup_Arrow_gray

How can I learn about employment opportunities with DEAN & DELUCA?
How do I contact your marketing representative?
Do you sell wholesale to other retail stores?
Are franchise opportunities available?

Productsup_Arrow_gray

How can I get replacement tubes for my Spice Rack or replacement tins for my Metropolitan Rack?
Can I purchase the labels used on your tins?
How can I order the DEAN & DELUCA T-shirt worn on the television show Felicity?
What is DEAN & DELUCA's Product Guarantee?

Shoppingup_Arrow_gray

How do I unsubscribe from your emails?
How do you get email addresses?
Do your retail stores carry the same products as the Web site and the catalog?
If I order online or by telephone, can I pick up my order at one of the retail stores?
Where can I find a DEAN & DELUCA store phone number or address?
Do you have a wedding registry?
How do I purchase a gift card online?
How can I redeem my gift certificate?
Do you gift wrap?
How can I order a custom gift basket?
How do I order online using catalog numbers?
Can I place an order now and have it delivered at a later date?
What forms of payment do you accept?
How is sales tax calculated?
How do I use a promotion code?
Can I include multiple products in the same gift box?
What is your return policy?
How do I know that my online transactions are safe?

Shippingup_Arrow_gray

What are my shipping options?
Which shipping company do you use?
Where do my online, telephone and catalog orders ship from?
Do retail stores ship products?
Do you ship to APO/FPO or international addresses?

Corporate Giftsup_Arrow_gray

Do you sell corporate gifts?
Do corporate accounts receive a discount?

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